I stopped in for an estimate. He said he would call me. And he did within a half an hour. I didn't end up using him but at no fault of his.
The job was done on schedule
The part that was repaired failed. Bill charged me $110.98 + tax for the part. I thought that was a fair price. I had to get the failed part repaired somewhere else. It would have been impossible to get my vehicle to his shop without incurring large expenses. I had the other shop save the failed part. I took it to Bill. He submitted the part to his part distributor under a manufacture warranty and was able to get credit from his distributor. When Bill sent me a refund check for the failed part, it was only $75. I do understand that parts fail. I have a hard time paying $110.98 + tax for something defective and receiving only $75.
I have taken all my family cars to Perfection and have had nothing but excellent service and work. The Perfection team is always friendly and provide a detailed explanation of all work that is being completed. Everything is always on time and at a fair price. I highly recommend them to my extended family who don't live in Plattsmouth and they have been pleased as well.
Small business owner (I prefer to patronize smaller local owners of business)
Curtious, honest, professional install, very reasonable cost for parts and service.
Negative
I got exactly what I wanted at Perfection. Good materials, great price and outstanding attention. I have already recommended them to a couple friends for exhaust work, and will be taking another car of mine back there soon.
Pro
Bill the owner of Perfection Auto Repair was friendly
Perfection Auto Repair is a US Car Repair based in Plattsmouth, Iowa. Perfection Auto Repair is located at 548 Ave A, Plattsmouth, NE 68048, USA.
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